Once your property is let

Transfer of utilities

XPPM will notify existing service providers and the local authority of the tenants liability (if appropriate) for payment of the services and Council Tax during the tenancy.

At the end of the tenancy, XPPM will contact the service companies and request transfer of responsibility for the service accounts back to the landlord.

Rent collection

XPPM will, if requested, receive rent on your behalf and make demands for rent in the absence of payment. We will forward net rents to your bank and regular rent statements to yourself and/or your accountant.

Payment of outgoings

Where instructed by the landlord, and where we hold sufficient funds, XPPM will pay ground rents, service charges, council tax, water rates, insurance premiums and any regular outgoings out of the rental income, as and when demands are received.

Repairs, maintenance and replacement

XPPM will attend to the day-to-day minor repairs and maintenance of the property and its contents. A float is required at the commencement of the term of the management to enable XPPM to meet any expenditure on the landlord's behalf. In emergencies and when XPPM considers it necessary, it will act to protect the landlord's interest without consultation.

Property visits and defects

Our management service will include non-expert investigation of defects, which come to our notice or are clearly and adequately brought to our notice by the tenant.